Somehow email integration with Salesforce has become an elaborate matrix of options. Salesforce Admins can easily pour hours into researching the varying products in this competitive marketplace. On the one hand, the emphasis on email makes sense. Email communication is central to business activity, so it’s reasonable for there to be so many solutions aiming to deliver perfect email and CRM harmony. On the other hand, how complicated does it really need to be? This discussion will assess how two non-mailbox, sync & stream/capture email tools compare: Match My Email vs. Einstein Activity Capture.
