How I Learned to Stop Customizing & Love Sales Action Plans

Many think Salesforce Action Plans are out of reach (financial services cloud) or pretty disappointing (Appexchange). The latest version, ‘Sales Action Plans’, now included in your Sales Cloud license, demands another look!

While called ‘Sales’ Action plans, the latest version fills a crucial gap between Closed-Won and support. Learn how Sales Action Plans can standardize onboarding, fulfillment, and post-sale processes—without custom objects or 3rd party tools—bringing transparency, continuity, and real impact to your customer journey.

Audience-Admin Audience-Architect Audience-Developer Audience-Non-Technical Format-Breakout (40 minutes)
Location: Merrimack Date: October 29, 2026 Time: 2:00 pm - 2:40 pm Paul Mackinaw