Dashboard of Zeros: What nothing can tell you about your CRM data

Does it hurt you a little bit inside when you think about problems with your Salesforce data like duplicates, mis-categorized opportunities, and tasks assigned to inactive users? Do you get sad about “dirty” records, functionality you built that goes unused, or fields going unfilled? Every Salesforce admin faces the challenge of keeping data clean. Come learn how to create a Dashboard of Zeros, a great tool to watch for problems and fix them before they get out of control. I’ll show you dashboards I’ve built and give you ideas to build your own dashboard (or three!) to monitor data hygiene in your organization. Your users will thank you for keeping the data clean and adoption will increase as everyone learns to trust the data in Salesforce.

Location: Room 553A Date: April 28, 2022 Time: 11:00 am - 11:40 am Michael Kolodner